Board minutes
News and reports

How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
Advice and Information

Your COVID-19 stories
Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.
News

Report: Experiences during the Covid pandemic
Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.
Report

What's your experience of remote consultations & digital prescriptions?
The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We asked patients about their recent experiences of these services to find out how they are working.
Blog

Patient feedback on experiences of remote consultations & digital prescriptions
The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.
Report

Shaping GP services in Sutton
Earlier this year, we asked you to tell us what you thought about changing GP services in Sutton. Find out what you told us in our new report.
News

Getting the most out of the virtual health and care experience
Working with National Voices and Traverse, Healthwatch England have put together some tips on how to get the most out of the virtual health and care appointments for patients and health and care professionals.
Advice and Information

Changing your GP service survey report
In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:
Report

What can you expect when you're discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here's what you can expect when it's time to leave hospital.
Advice and Information

Have you left hospital during COVID-19? Tell us your experience
To respond to coronavirus, hospitals had to quickly change. Tell us how this has affected the care you or your loved one has received.
News

Our work
Interested in what we've been working on? Take a look at our past and present project reports.
Blog