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News and reports

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Board papers, September 2020

Minutes of our bimonthly board meeting.
7 September 2020
Board minutes

How to communicate better with people with hearing loss

COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
3 September 2020
Advice and Information
social distancing

Your COVID-19 stories

Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.
1 September 2020
News
front cover of covid report

Report: Experiences during the Covid pandemic

Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.
1 September 2020
Report

What's your experience of remote consultations & digital prescriptions?

The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We asked patients about their recent experiences of these services to find out how they are working.
12 August 2020
Blog
front cover of patient feedback of remote consultations & digital prescriptions report

Patient feedback on experiences of remote consultations & digital prescriptions

The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.
12 August 2020
Report
GP standing in GP Practice reception

Shaping GP services in Sutton

Earlier this year, we asked you to tell us what you thought about changing GP services in Sutton. Find out what you told us in our new report.
29 July 2020
News

Getting the most out of the virtual health and care experience

Working with National Voices and Traverse, Healthwatch England have put together some tips on how to get the most out of the virtual health and care appointments for patients and health and care professionals.
29 July 2020
Advice and Information
front cover of primary care transformation survey report

Changing your GP service survey report

In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:
29 July 2020
Report

What can you expect when you're discharged from hospital?

The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here's what you can expect when it's time to leave hospital.
24 July 2020
Advice and Information

Have you left hospital during COVID-19? Tell us your experience

To respond to coronavirus, hospitals had to quickly change. Tell us how this has affected the care you or your loved one has received.
21 July 2020
News

Our work

Interested in what we've been working on? Take a look at our past and present project reports.
14 July 2020
Blog

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