News and reports
Latest news and views

New British Sign Language Interpreting Services for GP Practices in South West London
GP practices in South West London introduced a new British Sign Language (BSL) interpreter provider in 2024. We want to know if the new services are helping to address concerns that people raised with us. Share your experience with us for a chance to win…
GP practices in South West London, which cover Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth boroughs, introduced a new BSL interpreter…
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The Delivery of the Accessible Information Standard in South West London GP Practices
The Accessible Information Standard (AIS) helps health and care services meet the needs of patients and carers with communication needs. This includes individuals with sensory loss, neurological conditions, neurodiversity, and learning disabilities. AIS…
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Healthwatch National Conference 2024
Pete, Noor, Iyinoluwa and Andrew went to Healthwatch’s National Conference on 12th November 2024
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Healthwatch Sutton at Health & Wellbeing Day in Wallington
Healthwatch Sutton ran a stall last Friday at Wallington Community Wellbeing Charity’s Information & Advice Day.
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The Government is asking for your views on the NHS
As part of its ‘10 Year Health Plan’, it wants the public, staff and patients to share their views and experiences of the NHS
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Healthwatch Sutton Volunteers recognised in Physician Associates study
Nicole King, from the University of Portsmouth and Epsom & St Helier NHS Trust, has looked at clinicians’ and patients’ views of Physician Associates in the UK Emergency Department.
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Read our latest research on Ear Wax Removal
Healthwatch Sutton has produced a report on patient’s experiences in accessing Ear Wax Removal in the borough.
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Dental charges up again - why we're concerned
Many people can't afford even NHS charges
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Conference aims to improve cancer outcomes for black and ethnic minority people
Conference with speakers and workshops - 3 July, Croydon
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Latest reports and publication

Healthwatch Sutton Ear Wax removal survey Surgery response summary
Following the publication of our Ear Wax Removal report in Winter 2024, we asked all 21 GP surgeries in Sutton if they provide an ear wax removal service.
Find out more

Report: People's experience of GP services in Sutton
Earlier this year, Healthwatch Sutton carried out a survey of Sutton residents about their recent use of GP services.
Thank you to those who completed the survey, and to the organisations and surgeries which helped share it.
The results showed that Sutton residents tended to have a positive experience of care at their surgery, but there were a variety of challenges around accessing that care.
Thank you to those who completed the survey, and to the organisations and surgeries which helped share it.
The results showed that Sutton residents tended to have a positive experience of care at their surgery, but there were a variety of challenges around accessing that care.
Find out more