How we help you
Healthwatch Sutton is your health and social care champion. If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, we want to hear about your experiences. We are independent and have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care. We can also help you to find reliable and trustworthy information and advice. Last year, the Healthwatch network helped nearly a million people like you to have your say and get the support you need.
The power of your feedback
Healthwatch Sutton is part of a network of over 150 local Healthwatch across the country. We're here to listen to the issues that really matter to people in Sutton and to hear about your experiences of using local health and social care services. We're entirely independent and impartial, and anything you share with us is confidential.
Healthwatch uses your feedback to better understand the challenges facing the NHS and other care providers and we make sure your experiences improve health and care for everyone - locally and nationally. We can also help you to get the information and advice you need to make the right decisions for you and to get the support you deserve.
It's really important that you share your experiences - whether good or bad, happy or sad. If you've had a negative experience, it's easy to think there's no point in complaining, and that 'nothing ever changes.' Or, if you've had a great experience, that you 'wish you could say thank you.' Remember, your feedback is helping to improve people's lives. So, if you need advice, or you're ready to tell your story - we're here to listen.
How we're set up
Healthwatch Sutton is a Company Limited by Guarantee ( Company number 8171224) with Charitable status (Charity number 1151601). Healthwatch has a board of Trustees who are responsible for the strategic direction of Healthwatch. Healthwatch Sutton works in partnership with Community Action Sutton (formally SCVS), Citizens Advice Sutton and Advocacy for all.
Community Action Sutton provides the support services for the Healthwatch Sutton organisation and trustees.
Citizens Advice Sutton provides the Information and Advice service.
- Advocacy for All provides the Complaints Advocacy service.