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News and reports

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Someone I love has died - where can I find support?

Take a look at our advice article on the organisations and groups that can support you if you're grieving.
20 May 2025
Advice and Information
Picture of an otoscope being inserted into an ear.

Healthwatch Sutton Ear Wax removal survey Surgery response summary

Following the publication of our Ear Wax Removal report in Winter 2024, we asked all 21 GP surgeries in Sutton if they provide an ear wax removal service.
15 May 2025
News

New British Sign Language Interpreting Services for GP Practices in South West London

GP practices in South West London introduced a new British Sign Language (BSL) interpreter provider in 2024. We want to know if the new services are helping to address concerns that people raised with us. Share your experience with us for a chance to win a non-cash voucher.
GP practices in South West London, which cover Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth boroughs, introduced a new BSL interpreter provider on 1st October 2024.
15 April 2025
News

Board Papers, March 2025

Find out what happened at our board meeting
26 March 2025
Board minutes
A picture of a keyboard with Accessible Information Standard on it

The Delivery of the Accessible Information Standard in South West London GP Practices

The Accessible Information Standard (AIS) helps health and care services meet the needs of patients and carers with communication needs. This includes individuals with sensory loss, neurological conditions, neurodiversity, and learning disabilities. AIS requires service providers to identify, record, flag, share, and meet patients' communication needs to ensure fair healthcare access.
3 March 2025
News
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Board Papers, January 2025

Find out what happened at our board meeting
27 January 2025
Board minutes

Board Papers, November 2024

Find out what happened at our board meeting
10 December 2024
Board minutes

Board Papers, September 2024

Find out what happened at our board meeting
10 December 2024
Board minutes

Board Papers, July 2024

Find out what happened at our board meeting
10 December 2024
Board minutes

Board Papers, May 2024

Find out what happened at our board meeting
10 December 2024
Board minutes
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Board Papers, March 2024

Find out what happened at our board meeting
10 December 2024
Board minutes
Image of someone having an ear examination

Read our latest research on Ear Wax Removal

Healthwatch Sutton has produced a report on patient’s experiences in accessing Ear Wax Removal in the borough.
10 December 2024
News

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