News and reports

During COVID-19, we have worked hard to support and listen to local people. Find out how we have helped make care better in our 2020-21 Annual Report.

Today, we publish our Annual Report celebrating our achievements in helping to make care better in Sutton, during the COVID-19 pandemic.

Before the pandemic, we asked nearly 1000 primary school pupils (aged 9-11) about their mental health, and we feel that it is important that their voices are heard.

This report captures your thoughts, views and experiences of how the NHS Test and Trace system is working in Sutton.

Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.

The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.

In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:

Today, we publish our Annual Report celebrating our achievements in helping more people to have their say and improving health and social care services in Sutton.

Last year, Healthwatch Sutton supported over 1,600 people to share their story about health and social care in Sutton.

An overview of local people's views and awareness of change in health & social care in Sutton.

In October 2019, we used our statutory powers to 'Enter and View' Crossways Nursing Care Home, as part of our Care Homes Project.

Earlier this year, our Healthwatch Sutton Mystery Shoppers contacted GP surgeries across the London Borough of Sutton, to find out whether it would be possible for a person without a fixed address to register with their local GP.