News and reports

This report shares insights from our work done in Sutton to understand patients' experiences of accessing appointments and consultations with their GP practices since March 2020.

During the pandemic, care homes were on the frontline in the fight to protect people from catching the virus. Our latest report tells the stories of care home residents, their family and friends and staff.

Read our communications strategy to find out how we want to engage with local people, encourage them to use our service and bring to the attention of health and care services the improvements that people want.

Our report looks at the current dental situation in Sutton as residents told us they struggled to access local NHS dental care.

Healthwatch Sutton is delighted to publish our annual report for 2023-24.
Our year in numbers:

In the year 2023-24, over 1100 people shared their views, ideas and experiences about health and social care with us
519 people came to our partners at Together for Sutton for advice about health topics, and for support with making formal complaints to the NHS.
We published 3 reports about the improvements people would like to see to health and social care services.

Today, we publish our Annual Report celebrating our achievements in helping to make care better in Sutton, during the COVID-19 pandemic.

Before the pandemic, we asked nearly 1000 primary school pupils (aged 9-11) about their mental health, and we feel that it is important that their voices are heard.

This report captures your thoughts, views and experiences of how the NHS Test and Trace system is working in Sutton.

Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.

The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.

In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:

Today, we publish our Annual Report celebrating our achievements in helping more people to have their say and improving health and social care services in Sutton.