Our Annual Report 2023-24
Our year in numbers:
In the year 2023-24, over 1100 people shared their views, ideas and experiences about health and social care with us
519 people came to our partners at Together for Sutton for advice about health topics, and for support with making formal complaints to the NHS.
We published 3 reports about the improvements people would like to see to health and social care services.
Our year in numbers
- In the year 2023-24, over 1100 people shared their views, ideas and experiences about health and social care with us.
- 519 people came to our partners at Together for Sutton for advice about health topics, and for support with making formal complaints to the NHS.
- We published 3 reports about the improvements people would like to see to health and social care services.
Highlights from our year
We helped ensure continued availability of virtual wards to South West London residents. We spoke with people in Croydon, Merton, and Wandsworth to understand their views about virtual wards. Our report was referenced in a South West London-wide business case that successfully extended the virtual wards programme, which helps people stay out of hospitals and receive treatment at home where possible.
We worked with partners to advocate for more accessible dentistry services. We have been working alongside dentists, NHS management, and public health colleagues as part of a new initiative that aims to bring dental services to the people that struggle the most with access, and to help support preventative care.
We employed a South West London Engagement Coordinator. We welcomed Iyinoluwa Oshinowo, who formerly worked in academic mental health research, to our team to help strengthen our capacity to undertake collaborative community engagement across South West London boroughs, including work on virtual wards and the Accessible Information Standard.
We strengthened the SW London ICS’s digital inclusion strategy. The ICS is rolling out digital platforms and apps to help streamline access to care and support people in self-managing their conditions. We helped ensure that people who are digitally excluded because of poor access to devices or the internet, lack of comfort with digital platforms, disability, and/or low English skills are still able to access services and support
Downloads
If you need this report in a different format, please email info@healthwatchsutton.org.uk or call 020 8641 9540.
