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News and reports

St Helier urge people to attend appointments and A&E
St Helier is still here for you
A message from Dr Dino Pardhanani, GP Borough Lead for Sutton.
9 October 2020
News
Magnifying glass graphic
Our Board Meeting - September 2020
Find out what happened at our public Board meeting.
7 September 2020
Report
male doctor standing outside
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
3 September 2020
Advice and Information
social distancing
Your COVID-19 stories
Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.
1 September 2020
News
front cover of covid report
Coronavirus (COVID-19) Experience Survey Report
Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.
1 September 2020
Report
receptionist on phone
What's your experience of remote consultations & digital prescriptions?
The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We asked patients about their recent experiences of these services to find out how they are working.
12 August 2020
Blog
front cover of patient feedback of remote consultations & digital prescriptions report
Patient feedback on experiences of remote consultations & digital prescriptions
The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.
12 August 2020
Report
GP standing in GP Practice reception
Shaping GP services in Sutton
Earlier this year, we asked you to tell us what you thought about changing GP services in Sutton. Find out what you told us in our new report.
29 July 2020
News
man standing outside building on stairs
Getting the most out of the virtual health and care experience
Working with National Voices and Traverse, Healthwatch England have put together some tips on how to get the most out of the virtual health and care appointments for patients and health and care professionals.
29 July 2020
Advice and Information
front cover of primary care transformation survey report
Changing your GP service survey report
In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:
29 July 2020
Report
older woman standing in hospital corridor
What can you expect when you're discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here's what you can expect when it's time to leave hospital.
24 July 2020
Advice and Information
older woman standing in hospital corridor
Have you left hospital during COVID-19? Tell us your experience
To respond to coronavirus, hospitals had to quickly change. Tell us how this has affected the care you or your loved one has received.
21 July 2020
News
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