St Helier Hospital A&E Waiting Times

Healthwatch Sutton was approached by Epsom and St Helier University Hospitals NHS Trust to see if a project could be carried out to collect the views of patients using A&E services.
Front cover of a&e report

The request was in response to average scores for the Friends and Family Test despite good performance with regards to A&E waiting times. Healthwatch Sutton agreed to undertake the project with the support of ‘enter and view’ volunteers.


St Helier Hospital Response
Action Plan Update Feb 2019

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views