Jubilee Health Centre Enter and View 2016

We used our statutory powers to 'enter and view' Jubilee Health Centre, in Wallington to see how services were being provided.
entrance to jubilee health centre

Summary 

In January 2013, shortly after the Jubilee Health Centre was opened in Wallington, Sutton Local Involvement Network (LINk) carried out a monitoring visit. This was to gauge people's first impressions of the Centre and the services provided, as well as to obtain feedback on the patient experience of using the Centre. A number of issues were identified by LINk and recommendations for change or improvement were made. 

Healthwatch Sutton identified the need for a further follow-up visit to look at progress with regard to the LINk recommendations, and to re-evaluate the patient experience, once all the proposed services had been introduced or relocated to the Centre. This follow-up 'enter and view' was carried out in November 2013. The subsequent report identified a number of ongoing concerns and some key recommendations. 

In February 2016, a follow-up 'enter and view' visit was carried out to see what progress had been made. 

Downloads

If you need this report in a different format, please email info@healthwatchsutton.org.uk or call 020 8641 9540. 

Jubilee Health Centre Enter & View Report 2016
Jubilee Health Centre Enter & View Report 2013

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