People’s experiences of maternity services in the London Borough of Sutton
Healthwatch Sutton has published a report on the maternity services in Sutton, centred on people’s experience of giving birth at St Helier hospital.
Our Key Findings on "What is going well'' were:
- Continuity of Care
- Praise for staff
- Clear understanding and choice
Our Key Findings on "What is not going as well" were:
- Being left alone
- Not being listened to
- Not being given enough information to make a choice
- Conflicting advice from midwives and consultants
- Unsympathetic and lacking empathy
- Discussion after labour on how it went
- Aftercare, including care of stitches
- Understanding of tests on baby (including Tongue-tied)
- Not being given information no vaccinations
- Finding support after leaving hospital, including feeding support
