lady on the bus
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Patient Participation Groups (PPGs) at GP Surgeries
We are always looking at ways to strengthen the 'voice' of local people and that includes ensuring that there are opportunities for Sutton patients to participate in and influence decision making.
27 August 2019
female dentist
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you're a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 June 2019
older woman
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
GP sitting opposite a patient about to take their tempreature
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
23 January 2019
elderly woman in care home
Making a complaint about social care services - what should you expect?
Here we look at six things you should expect when making a complaint about social care services.
19 July 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
pharmacist handing out prescription
Four things your pharmacist can help you with
With increased pressure on NHS services across the country, pharmacists have a vital role to play in helping people manage their health.
16 February 2017
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015