two older people standing outside looking into camera
Six things you should expect from social care support
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
20 May 2021
young man wearing mask
COVID-19: What you need to know when visiting a care home
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
17 May 2021
person reading covid test instruction leaflet
Which COVID-19 test is right for you?
Not all COVID tests are the same so it's important to get the right one. Find out where to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
20 April 2021
covid vaccine graphic
COVID-19 vaccine: what you need to know
Take a look at what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.
14 January 2021
elderly man in waiting room
Coronavirus: what does shielding mean?
Find out more about shielding, who it applies to, and what to do if you're a shielder.
12 January 2021
key facts on vaccines
Key facts on vaccines
As we prepare for the COVID-19 vaccine, we want to share some facts on ways that vaccines are crucial and part of our defence against infectious diseases.
2 December 2020
ambulance outside a&e
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and convenient way for you to access urgent care from 1 December. Find out what this means for you and your loved ones.
30 November 2020
male doctor standing outside
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
3 September 2020
man standing outside building on stairs
Getting the most out of the virtual health and care experience
Working with National Voices and Traverse, Healthwatch England have put together some tips on how to get the most out of the virtual health and care appointments for patients and health and care professionals.
29 July 2020
older woman standing in hospital corridor
What can you expect when you're discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here's what you can expect when it's time to leave hospital.
24 July 2020
young boy sitting on a bench
Children (0-18) and shielding
The majority of children who have been previously identified as 'clinically extremely vulnerable' will no longer need to shield.
7 July 2020
female dentist
How to get a NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here's some information on how to access an NHS dentist during the pandemic.
18 June 2020