Healthwatch Sutton release snapshot report looking at health and social care services in Sutton.

The last 12 months has been a period of planning and implementing significant changes to services in Sutton, especially regarding potential changes to NHS services.
man and woman talking in waiting area

In early 2018, we asked residents to complete a short 12 question survey (Take 5) to capture their thoughts on local Health and Social care services. 

Our report found that, despite respondents agreeing relatively strongly that their GP surgery provides a good service, making convenient/timely appointments can be difficult. 

Over half of the respondents are now aware that GP appointments are available from 8am to 8pm 7 days a week. 

On average, local people who completed the survey agree/strongly agree that they are able to access pharmacy services easily where they live. 

Nearly three quarters of local people who responded are aware that Epsom and St Helier hospitals are consulting on changes to hospital services in Sutton. 

Additionally, there was not a strong level of agreement with the statement 'I know where to go if I need help with my mental health'. This is backed up by a good number of comments relating to difficulties accessing mental health services, especially services for younger people. 

For both health and social care, respondents agree more that 'services are well run' in comparison to 'money is spent wisely'. 

Find out more

Read more about what we found out about the state of health and social care in Sutton from patients' perspectives. 

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