Information on Coronavirus

Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
woman washing hands

For the most up to date information about COVID-19 be sure to check 

Correct as of 06/11/2020, 16:00pm

What you can and can't do - new restrictions

The Government has put in place additional restrictions from 5 November to 2 December to protect our communities and the NHS. 

Find out more about what you can and can't do including information about travel restrictions, who you're allowed to meet and changes in how businesses and leisure facilities can operate. 

If you do go outside or meet with others, remember that it's still essential to socially distance. 

Find out more 

If you think you might have coronavirus 


  • A high temperature 
  • A new, continuous cough 
  • Loss or change in sense of smell or taste

What to do if you have these symptoms 

Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self-isolate. 

Only call 111 if you cannot get help online. 

You must get a test. Find out more and book.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days 

Use the 111 coronavirus service 

How to self isolate if you or someone in your house has coronavirus 

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus.

If you live alone, you should stay at home for 10 days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self-isolate and what this means for families visit the Government website. 

Find out more 

How to avoid catching or spreading germs 


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze. 
  • Put used tissues in the bin straight away. 
  • Wash your hands with soap and water often - use hand sanitser gel if soap and water are not available. 
  • Try to avoid close contact with people who are unwell. 


  • Do not touch your eyes, nose or mouth if your hands are not clean. 
Hand washing: how to wash your hands properly

Hands. Face. Space. 

To stay safe outside the home, it is critical that everybody continues to observe the following key behaviours: 

HANDS - wash your hands regularly and for 20 seconds. 

FACE - wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet. 

SPACE - Stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings or increasing ventilation indoors).

Advice for people at high risk 

The guidance for the clinically extremely vulnerable is that shielding has been paused. To find out what this means, click the button below. 

In the event of a local lockdown, see the information on the government site and visit Sutton Council's website for further guidance. 

If you're clinically vulnerable, you are advised not to enter any area where shielding advice is in place. 

Find out more

Face masks - when to wear one 

To find out which settings require you to wear a face mask click the link below. 

You do not need to wear a face covering if you have a legitimate reason not to. This includes (but is not limited to): 

  • young children under the age of 11 (Public Health England do not recommend face coverings for children under the age of 3 for health and safety reasons) 
  • not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability. 
  • if putting on, wear or remove a face covering will cause you severe distress. 
  • if you are travelling with or providing assistance to someone who relies on lip reading to communicate
  • to avoid harm or injury, or the risk of harm or injury, to yourself or others 
  • to avoid injury, or to escape a risk of harm, and you do not have a face covering with you 
  • to eat or drink if reasonably necessary 
  • in order to take medication 
  • if a police officer or other official requests you remove your face covering

Find out more  

Getting tested for Coronavirus (COVID-19)

Guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available on the Government's website. 

Find out more 

Further information 

NHS England had produced a list of common questions about coronavirus, covering advice for you and your family, how it's caught and spread, prevention, self-isolation, testing and treatment and foreign travel. 

NHS common questions

Other places for information:

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information