1. Current projects

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    Much of our work consists of projects which last for some months or less than a year

  2. Ongoing work

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    We provide various ongoing services, as well as short-term projects.

  3. Our reports

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    We regularly publish reports on local health and care services.

  4. Find the NHS service you need

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    In the past, patients accessed almost all NHS services through their GP. Now things are changing. Here's a quick guide.

  5. Advice about accessing NHS services

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    How can you access NHS services? What services exist, and are you entitled to use them? What are your rights?

  6. Advice about health and care costs and benefits

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    Most NHS services are free, but you may have to pay for care services.

  7. Problems with GPs, dentists, opticians and pharmacists

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    You can complain to the NHS body which funds the service

  8. Problems with hospitals

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    Each hospital has a PALS service where you can make your complaint.

  9. Formal complaints about the NHS

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    You can make a formal complaint about any service funded by the NHS.

  10. Work across SW London

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    We work with other Healthwatch organisations to make sure patients' voices are heard