1. Our Board Meeting - January 2018

    Report -

    Find out what happened at our Board meeting.

  2. We want you to take 5 and let us know what you think of Sutton services

    News -

    We have launched a new way to feedback your thoughts and awareness of services in Sutton.

  3. Health Support and Voluntary Groups invited to have your say on Sutton Health and Care Programme

    News -

    The Sutton Health & Care Programme Team have been working to integrate services for Sutton residents.

  4. Complaints Policy

    Report -

    Read our complaints policy.

  5. Confidentiality Policy

    Report -

    Read our confidentiality policy.

  6. Conflicts of Interest Policy

    Report -

    Read our conflict of interests policy.

  7. Data Protection Policy

    Report -

    Read our data protection policy.

  8. Enter and View Policy

    Report -

    Read our enter and view policy.

  9. Environmental Policy

    Report -

    Read our environmental policy.

  10. Equality and Diversity Policy

    Report -

    Read our equality and diversity policy.

  11. Health and Safety Policy

    Report -

    Read our health and safety policy.

  12. Online Engagement Policy

    Report -

    Read our online engagement policy.

  13. Protecting Adults at Risk Policy & Procedures

    Report -

    Read our protecting adults at risk policy and procedures.

  14. Safeguarding Children Policy

    Report -

    Read our safeguarding children policy.

  15. Travel and Expenses Policy

    Report -

    Read our travel and expenses policy.

  16. Volunteering Policy

    Report -

    Read our volunteering policy.

  17. Whistleblowing Policy

    Report -

    Read our whistleblowing policy.

  18. Our Board Meeting - March 2018

    Report -

    Find out what happened at our Board meeting.

  19. Healthwatch Sutton, Sutton CVS and Sutton CCG to run health awareness events in April

    News -

    Healthwatch Sutton, Sutton CVS and Sutton CCG to run health awareness events in April to allow local residents to learn more about the services that are available to support them.

  20. Snapshot 1: An overview of local Health and Social care services in Sutton

    Report -

    In early 2018, we asked residents to complete a short 12 question survey (Take 5) to capture their thoughts on potential changes to health and social care services in Sutton. This report contains the analysed data of these responses.

  21. Healthwatch Sutton release snapshot report looking at health and social care services in Sutton.

    Healthwatch Sutton news -

    The last 12 months has been a period of planning and implementing significant changes to services in Sutton, especially regarding potential changes to NHS services.

  22. Our Board Meeting - May 2018

    Report -

    Find out what happened at our Board meeting.

  23. Dementia 'Pop up' Hubs are coming to Sutton this summer

    News -

    Healthwatch Sutton, Age UK Sutton, Citizens Advice Sutton, Sutton Carers Centre, Alzheimers Society, Riverside Community Association Ltd and Admiral Nurses (Specialist Dementia Nurses) have launched dementia pop up hub.

  24. Meet the people using their voice to make a difference to care of others

    News -

    Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

  25. Annual Report 2017-18

    Annual Report -

    Read how your views have helped to shape local health and social care services in 2017/18.

  26. Improving healthcare together 2020 - 2030 is seeking public feedback

    News -

    Improving Healthcare Together 2020 - 2030 are running engagement events for patients to learn more and share their thoughts. 

  27. Our Board Meeting - July 2018

    Report -

    Find out what happened at our Board meeting.

  28. Making a complaint about social care services - what should you expect?

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services.

  29. Tell us your story about mental health during pregnancy

    News -

    We want to know more about you or your partner's experience of mental health support when planning to get pregnant, during pregnancy, at the birth of your child and afterwards.

  30. CQC cancels registration of Wallington’s Tordarrach Nursing Home

    News -

    A nursing home in the London borough of Sutton has had its registration cancelled by the Care Quality Commission - effectively closing it down.

  31. Community Health Champions

    News -

    Healthwatch Sutton has been working on a pilot project, funded by Sutton Clinical Commissioning Group, to recruit, train and support community health champions.

  32. St Helier Hospital A&E Waiting Times

    Report -

    Healthwatch Sutton was approached by Epsom and St Helier University Hospitals NHS Trust to see if a project could be carried out to collect the views of patients using A&E services.

  33. NHS wants to hear people’s views on Epsom and St Helier Hospitals

    News -

    The NHS in Surrey Downs, Sutton and Merton is looking at the challenges faced by Epsom and St Helier hospitals.

  34. Our Board Meeting - September 2018

    Report -

    Find out what happened at our Board meeting.

  35. Would you rather be treated by a fallible human or a compassionless robot? Healthwatch explores people's views on the NHS at 80 and beyond

    News -

    In the 70th much celebrated year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.

  36. Code of Conduct Policy

    Report -

    Read our Code of Conduct policy.

  37. Improving Healthcare Together - Discussion Events

    Report -

    Healthwatch Sutton, Healthwatch Merton & Healthwatch Surrey were approached by Improving Healthcare Together to conduct discussion events around potential changes to Epsom, St Helier and Sutton Hospitals.

  38. Care Homes Project Report - Launch Event

    Report -

    In October 2018, we officially launched our care homes project.

  39. Our Board Meeting - November 2018

    Report -

    Find out what happened at our Board meeting.

  40. Care Homes Project Launch Event

    News -

    In October 2018, we officially launched our care homes project.

  41. Dementia 'Pop Up' Hubs

    Report -

    In 2018, Healthwatch Sutton, Age UK Sutton, Citizens Advice Sutton, Sutton Carers Centre, Alzheimers Society, Riverside Community Association and Admiral Nurses launched Dementia Pop-Up Hubs in Sutton.

  42. Sutton GP Surgery rated Inadequate

    News -

    A Sutton practice has been rated as Inadequate overall by the Care Quality Commission.

  43. Have you called South West London and St Georges Trust Mental Health NHS Trust (SWLSTG) Contact Centre?

    News -

    If you’ve used the Trust Contact Centre, we want to hear from you.

  44. Treating minor health conditions is changing

    News -

    Minor health conditions are conditions that can be treated through self care.

  45. People's real-life experiences of NHS and social care set out in new report to MPs

    News -

    In his first annual report to Parliament as Chair of Healthwatch, Sir Robert Francis looks beyond health and social care performance statistics to explore how people are experiencing care day-to-day across England.