1. CQC cancels registration of Wallington’s Tordarrach Nursing Home

    News -

    A nursing home in the London borough of Sutton has had its registration cancelled by the Care Quality Commission - effectively closing it down.

  2. Annual Report 2018-19

    Annual Report -

    We're proud to present our Annual Report showcasing our achievements from the past year.

  3. Improving health and care for Sutton residents

    News -

    A major plan to improve the health and care of residents in Sutton has been launched.

  4. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  5. Making a complaint about social care services - what should you expect?

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services.

  6. Speak up and help improve social care in Sutton

    News -

    We all value social care support, but let's make it even better this year. Tell us about your experiences of health and social care, and the changes that you would like to see made locally, in our online survey. #SpeakUp2020.

  7. Enter and View - Crossways Nursing Care Home

    Report -

    In October 2019, we used our statutory powers to 'Enter and View' Crossways Nursing Care Home, as part of our Care Homes Project.

  8. Snapshot 2 - 2020 Report

    Report -

    An overview of local people's views and awareness of change in health & social care in Sutton.

  9. Healthwatch Sutton releases second snapshot report taking a close look at health and care services in Sutton

    News -

    Today, we publish a report looking at local people's views and awareness of change in health and social care services in Sutton.

  10. Our Annual Report 2019-20

    Report -

    Last year, Healthwatch Sutton supported over 1,600 people to share their story about health and social care in Sutton.

  11. How should social care support you?

    Advice and Information -

    People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.

  12. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  13. NHS reorganisation aims to integrate health and care services

    News -

    From Friday 1 July, major changes have taken place in NHS organisation. The aim is to bring together staff from local councils and the NHS, including GP teams and hospitals, to work more effectively together to plan and deliver local services.

  14. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  15. Snapshot 1: An overview of local Health and Social care services in Sutton

    Report -

    In early 2018, we asked residents to complete a short 12 question survey (Take 5) to capture their thoughts on potential changes to health and social care services in Sutton. This report contains the analysed data of these responses.

  16. Would you rather be treated by a fallible human or a compassionless robot? Healthwatch explores people's views on the NHS at 80 and beyond

    News -

    In the 70th much celebrated year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.

  17. Healthwatch Sutton release snapshot report looking at health and social care services in Sutton.

    Healthwatch Sutton news -

    The last 12 months has been a period of planning and implementing significant changes to services in Sutton, especially regarding potential changes to NHS services.

  18. Health Support and Voluntary Groups invited to have your say on Sutton Health and Care Programme

    News -

    The Sutton Health & Care Programme Team have been working to integrate services for Sutton residents.

  19. Have your say on Epsom & St Helier proposals

    News -

    Your local NHS is consulting on proposals to invest in both Epsom and St Helier hospitals to build a new specialist emergency care hospital at Epsom, St Helier or Sutton hospital.

  20. Help design a GP service that works for you

    News -

    Share your views with us and make a difference to your local GP service. You'll also be in with a chance to win £100 worth of vouchers!

  21. Changing your GP service survey report

    Report -

    In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:

  22. Shaping GP services in Sutton

    News -

    Earlier this year, we asked you to tell us what you thought about changing GP services in Sutton. Find out what you told us in our new report.

  23. Patient feedback on experiences of remote consultations & digital prescriptions

    Report -

    The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.

  24. Report: Experiences during the Covid pandemic

    Healthwatch Sutton report -

    Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.

  25. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and convenient way for you to access urgent care from 1 December. Find out what this means for you and your loved ones.

  26. What do you think would help improve your physical & mental health? Tell us what you think and we'll give you £20!

    News -

    We're looking for residents who live in St Helier, The Wrythe & Wandle Valley who have diabetes, or who are at a higher risk of developing diabetes to take part in a telephone interview.

  27. Delivering mental health care that works for our communities

    Blog -

    Much has been written about the impacts of the pandemic, and the challenges the NHS has faced over the past 14 months. We know that there are important lessons to be learnt and that the effects will be felt for some time to come.