Healthwatch Sutton publishes 2020-21 Annual Report

Today, we publish our Annual Report celebrating our achievements in helping to make care better in Sutton, during the COVID-19 pandemic.
older man smiling at the camera whilst standing outside

We are proud to present our Annual Report which showcases how our work has made a difference to health and social care services and our local community. 

You will read in this report that our activities have been many and varied this year. Maybe not quite 'as normal', but carried out with the zeal and commitment of a dedicated staff team, a vibrant Board and a grand bunch of volunteers!
— David Williams, Healthwatch Sutton Chair

Our year in numbers

  • We heard from 2,042 people this year about their experiences of health and social care;
  • We engaged with and supported 1,554 people during the COVID-19 pandemic this year;
  • We published reports about the improvements people would like to see to health and social care services;
  • 50% of recommendations we made last year have been acted upon, at this point where we reviewed progress.  
Thank you to everyone who shared their views and experiences with us over the last year. Our work would not be possible without you. Please continue to share your stories with us - you are helping to make a real difference to health and social care services in Sutton.
— Pete Flavell, Healthwatch Sutton CEO

Read the report

Read our Annual Report to find out more about our work between 2020-2021. 

Read the report

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

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